5) The company has a full-time after-sales service team, one hour after receiving the notification from the user to give a clear reply, and promise to arrive at the scene
6) During the warranty period (the product warranty period is 12 months): if it belongs to the product quality problems, the company provides maintenance accessories and technical services free of charge, beyond the quality assurance period: our company provides free technical services;
8) Quality assurance measures: after the equipment is put into operation, our company will send after-sales service personnel to the site to carry out itinerant inspection according to the needs of users to ensure the normal operation of the equipment.9) The accessories will be sent to the maintenance site free of charge during the warranty period.
Quality control of product design
For products, the project leader shall determine the design input according to the technical agreement, original design data and ordering technical requirements, prepare corresponding technical documents, and implement them after review. Its contents are: design basis (design data and requirements provided by users, etc.); Requirements of the contract or plan assignment and the design quality characteristics determined thereby; Laws, regulations, standards and specifications that need to be specially followed; The main technical approaches, methods and means adopted in the design, and the technical problems or key processes that should be solved in the design; The design output of each stage shall be reviewed or confirmed by the response level personnel before being handed over to the next process or delivered to the user. The technical documents formed in different stages of design shall be checked and reviewed by the responsible persons at all levels.
Specific packaging and handling methods
Ability to ensure delivery on time. Place an order from the entry into force of the contract to the shipping process, we have strict production plan, production schedule, logistics plan, production process progress follow-up, Let the customer after order until receiving the goods production progress.
Ability to ensure product safety to the customer. Export equipment in the process of ocean transportation there are specific packaging and treatment methods to ensure anti-collision, anti-extrusion, anti-deformation, anti-friction, anti-rust, anti-salt corrosion in seawater and so on.
Tel : +8618355333980
Email : contact@wantaiglobal.com
Address : Intersection of Guohuai Road and Chunshen Street, Shannan New District, Huainan City, Anhui province, China